In the face of the COVID-19 outbreak, Ovation Communities has been working to ensure that we are providing a clean and safe environment. Our top priorities remain the health and safety of our residents and staff. We continue to identify and prioritize ways to best support our residents and their families.
May 21, 2020
Dear Residents and Family Members,
Since writing to you yesterday afternoon, we have learned that we have three additional cases of COVID-19 – one employee and two residents – who have tested positive for the illness. There are no reported cases of COVID-19 at Sarah Chudnow and Chai Point.
While it’s always disconcerting to hear new cases being reported, it is actually the result of our rigorous monitoring efforts of residents and employees that are helping us to identify new cases quickly. That means we are much better able to proactively and aggressively manage and contain this disease.
We continue to fight to ensure the safety and well-being of everyone at Ovation Communities as we adhere to the guidance and recommendations from the Wisconsin Department of Health and the Centers for Medicare & Medicaid Services and we remain in close contact with the Milwaukee Department of Health Services and Washington/Ozaukee Public Health Department. All recommend the rigorous infection control measures we have been employing including:
- Full vitals taken of all residents twice a day.
- All staff screened daily for symptoms of COVID-19 upon reporting to work and before entering any of our residences.
- Rigorous cleaning and disinfecting of residences.
- Extra attention and cleaning of touch surfaces.
- The appropriate use of personal protective equipment including n95 masks.
While we are still unable to accept visitors into our residences, we strongly encourage you to stay connected with your loved ones. FaceTime or Zoom calls can be set up by contacting:
As we stand strong together in the face of this relentless disease, we greatly appreciate your support.
Michael I. Sattell
President & CEO