Category: Kavod Connections

As he rolls up his sleeves and prepares for a new challenge, Mike Silverman is ready to jump in and lead Ovation Communities as the organization’s next President.

Joining Ovation Communities from across the country at Heritage Pointe in Orange County, Calif., Mike Silverman has 27 years of senior living healthcare experience, and is looking forward to the next chapter of his career.

“Throughout the Jewish home world, Ovation Communities is considered to be a premier organization,” Silverman said. “I am going to work tirelessly to make sure that the legacy of Milwaukee’s Jewish community and Ovation continues to be strong.”

Building upon almost 120 years of Ovation Communities’ care and history, Silverman first plans to learn how everything at Ovation flows, understand relationships, policies, and procedures. Beyond that, Silverman is going to immerse himself in Milwaukee’s Jewish community by becoming active and joining a synagogue.

“I want to understand everything,” Silverman said. “Then I want to start figuring out how I can make a difference and continue to build on the level of excellence expected of Ovation Communities.

“I’m very much the type of person that’s going to say to any of our staff, ‘if you need some help, let me know,’” Silverman continued. “I do not expect everybody to be able to do all things. I think it is important when you’re running an organization that you roll up your sleeves, and you get in there and work with, and alongside, your team.”

Bringing a skillset with expertise in operations and leadership, Silverman is most excited to build relationships and get to know residents and staff.

“I’ve always built exceptional relationships with my team,” Silverman said. “I think that you have to really value your employees and you have to let them know how important they are to the organization, so they know that they’re appreciated.

“I also love having the opportunity to sit and visit with residents and get to know them personally,” Silverman continued. “What really makes the biggest difference is when you have an opportunity to sit with a resident or sit with the family and impact them in some way that improves their quality of life, and I think that’s very special.”

Recognized as a seasoned leader with impressive experience growing and expanding senior living communities, it was clear that Mike Silverman was the perfect choice to lead Ovation Communities, according to Jewish Home Chairman of the Board, Jay Frank.

“We are thrilled to welcome Mike to Ovation Communities. He is a Jewish community professional dedicated to making our community as strong and vibrant as possible,” Frank said. “Mike has extensive experience in the healthcare industry, including assisted living, independent living, memory care, and skilled nursing.

“In getting to know Mike, it is clear that his industry expertise, leadership qualities and character make him a perfect fit for this role. We are truly blessed to have found Mike Silverman who will carry on Mike Sattell’s legacy of strengthening and growing Ovation Communities.”

January 1, 2023, welcomed a new President to Ovation Communities, Mike Silverman, to lead our community. The New Year has also blessed our community with Tanya Mazor rising to the position of President of the Jewish Home and Care Center Foundation. So, you might be asking, “why I am still writing to you?” I want to thank you for the honor of having served in this vital community position, and to ask you for your continued support and love of our community’s elders.

When I was asked in 2010 by Nita Corré to consider leaving my family’s business after 30 years, I was only 51 years old. It was an exceedingly difficult decision for me, but for those of you who knew Nita, it was impossible to tell her “no!” Twelve years goes by fast, and we have had many measurable and impactful accomplishments and advancements, as well as many challenges that come with leading a complex, highly regulated, health care-hospitality-real estate and kosher business. Throughout, the opportunity to daily cherish our loved ones, while being blessed to provide them a quality Jewish environment, with comfort, meaning, independence, and dignity, inspires all of us who work in their home. I have grown in my love and admiration of our elders, and I am in perpetual awe of the wisdom in their life stories.

In these uncertain economic times, the continued government underfunding of our elders’ care poses a significant obstacle to maintaining this highest level of care and service that is Ovation Communities. It takes an outstanding team of caregivers across all disciplines, and their leaders, to endure and thrive. Mike Silverman and Tanya Mazor are both dedicated and talented professionals, along with the entire Ovation team, deserving of your continued support. Your financial support today, and for generations, has provided for our continued ability to transcend these challenging times. Your personal support and encouragement energizes the entire Ovation staff in joining you by honoring and cherishing each living soul we’ve served.

My fond admiration goes out to each and every one of you, and my sincere wish is for your continued support of Ovation Communities, and to be fulfilled and nourished by your dedication to our elders. Our work is sacred. Your impact will endure for generations to come!

With unending gratitude,

Michael Sattell

This year, the annual In-Ovation fundraiser returned in person on December 20. Many of Ovation Communities’ biggest supporters gathered to celebrate the year’s accomplishments and enjoy lunch at the Harry and Rose Samson Family Jewish Community Center.

In-Ovation is the biggest fundraiser of the year for the Jewish Home and Care Center Foundation, raising money to support the Geriatric Career Development (GCD) Program, the new Kavod Terrace, and Adult Day Services. During the event outstanding individuals and businesses who have positively impacted Ovation were also honored.

“Ovation Communities wouldn’t be where it is today without the hard work and unwavering support of an extensive team,” said Tanya Mazor, Jewish Home and Care Center President. “We are grateful for the time and commitment from our residents, families, staff, volunteers, boards, donors, vendor partners and the surrounding business community.

“While honoring two very deserving people and one very deserving partner, we set out to raise money for three important programs,” Mazor continued. “With your support and dedication, we were able to raise more than $130,000 and continue to enhance the care and services that we provide to our residents and the community. Thank you for helping us add life to lives.”

Ovation Youth Leadership Award: Joey Arnstein

The first of its kind Ovation Youth Leadership Award was presented to Joey Arnstein. Joey is a ninth-grade student at Nicolet High School and Co-President of Teen Ovation, a teen led board created to help bridge the generation gap and inspire others to make the world a better place. Through his work with Ovation, Joey has demonstrated leadership, compassion and a deep understanding of Ovation’s mission and the importance of intergenerational programming. He is a true role model, inspiring other young people in the community to get involved.

“One of the main reasons I started volunteering with Ovation is because I truly love working with the senior generation. When I was in preschool, I had a senior pen pal at Ovation and really loved communicating with her. I even continued visiting her for years after the program ended,” Joey said. “The relationships I’ve developed volunteering with Ovation help make me the person I am today.”

Ovation Spirit Award: Bill Komisar

This year’s Ovation Spirit Award recipient was Bill Komisar, who recently retired from Ovation’s boards. Throughout his tenure with Ovation, he held various important leadership roles including Chairman of the Board of Sarah Chudnow Community, Jewish Home, and Jewish Home and Care Center Foundation while spearheading major projects and fundraising efforts. Komisar’s long-standing commitment to Ovation spans several decades and he is often recognized for his caring nature and respect for others.

“My passion has always been making sure our elders are well cared for,” Bill said. “Ovation Communities has changed my life for the better and made me a better, more caring person.”

Business Partner of the Year: Wintrust Bank

Wintrust Bank was honored as the Ovation Communities Business Partner of the Year. As the primary financial institution for the Foundation, Wintrust has been an indispensable partner, seamlessly accommodating all of Ovation’s needs and requests with a deep understanding of and commitment to the organization’s mission.

“We really value this partnership, and it has been a privilege to work with an organization that upholds such a high standard of care for Jewish seniors and their families in our community,” said Daniel Brenton, Senior Vice President of Commercial Banking at Wintrust Bank. “We love helping organizations who help others, so working with Ovation has been a fun and rewarding relationship.”

While the construction of this 16-room memory care unit is getting finalized, Shelly Robinson, Resident Services Director of Kavod Terrace, has been working on resident programming, which will focus on music and the arts.

“Being able to create something from the ground up is so exciting,” Shelly said. “To know that Ovation Communities has a full service continuum of care is awesome.”

Focusing on gerontology while in college and being consistently involved with seniors throughout her career, Shelly has a passion for memory care. “We found in the research that as people age their memory almost seems to get younger, so being able to bring them back to their reality with music and art can be very calming,” Shelly added.

Judith Lebovitz, Ovation Communities Art Therapist, and Kevin Farinelli, Ovation Communities Music Therapist, report similar findings and express their excitement in applying their passions for art and music respectively to Kavod Terrace.

“Art therapy is an important therapeutic component of memory care,” Judith said. “It can stimulate and capture dormant memories and restore some language in seniors struggling with speech. My art therapy groups emphasize health and wellbeing, which helps our residents experience more resilience and personal empowerment.”

Judith has been working with residents at Ovation Communities, running multiple art therapy groups a week for both the Jewish Home and Chai Point residents since August 2022. However, her understanding of Ovation and memory care run deeper as her late father was a resident of Chai Point. Judith’s personal connection to Ovation’s mission influences her goals for Kavod Terrace.

“Art therapy at Kavod Terrace will help our residents maintain their dignity and feel empowered in their lives for as long as possible,” Judith added. Kevin, who has worked at Ovation for five years, has developed important relationships with residents through music therapy and is excited to develop 16 more at Kavod Terrace.

“Music therapy creates a holistic relationship between the residents, the therapist, and the music itself, and we use that relationship to promote health in various ways,” Kevin said. “With residents who are dealing with memory issues, it specifically helps with performative identity—the idea that you are what you do.”

While Kevin continues to nurture his relationships at the Jewish Home and Chai Point, he is also eager for the unique experience of Kavod Terrace.

“My hope for the CBRF is that residents will be able to take on a more active role in the music therapy process.”

Throughout its development, the overarching goal with Kavod Terrace has been to create a unique and exciting community. With its grand opening right around the corner, that vision will begin to take shape.

“Being that stand alone small community is what sets Kavod Terrace apart,” Shelly said. “The facility is just so serene, beautiful, spacious, and vibrant. We are really looking forward to assisting residents and adding life to lives.

Initiative plants seeds of tolerance and understanding between people of all ages and cultures.

This past November, Ovation Communities had the honor of hosting an international exchange program that brought 14 Israeli teens to Milwaukee. This is the first time a senior living community has hosted a teen delegation from another country.

“We had the opportunity to see firsthand the benefits of intergenerational programming when we implemented our Teen Ovation Program,” said Tanya Mazor, Jewish Home and Care Center Foundation President. “When we decided to bring this Israeli teen delegation to Ovation, we thought it would be an amazing opportunity for our teens, residents, and the Israeli delegation to gain a deeper understanding of each other, and a chance to explore our commonalities and differences.”

The teens visited Milwaukee between November 7th and 11th, living with volunteer host families throughout their stay. Their days were packed with an array of activities, allowing the Israeli teens to experience the community while also giving the Ovation teens and residents a taste of Israel.

The week was filled with a combination of community volunteer experiences and classic tourist fun. The teens kicked off their trip with sight-seeing in Chicago and shopping. They also attended a Chicago Bulls game and enjoyed many meals alongside the Teen Ovation Board and residents.

The Israeli teens were immersed in American teen culture when they spent a day shadowing and attending classes with their American peers, including members of the Teen Ovation Board, at Nicolet High School. Later in the week, the teens helped escort a group of Ovation residents to Jewish Museum Milwaukee where they toured the latest Jews In Space exhibit, and later presented a 30-minute Kristallnacht program for residents.

The week included several volunteer experiences, featuring a visit to Bader Hillel Academy where the Israeli teens prepped 8th grade students for their upcoming trip to Israel. The group also volunteered at the Friedens Food Pantry and visited Friendship Circle Café to learn about their programs.

“Friendship Circle Café is an extraordinary organization with a unique concept the teens wouldn’t typically experience in Israel,” Mazor said. “Staffed with special needs employees, the Israeli teens and residents were able to visit the café and learn more about their work training program, and the importance of friendship and inclusion.”

Finally, back at Ovation, the Israeli teens had the special opportunity to meet and talk with World War II veteran and resident Julius Garber and hear his captivating story. The Israeli students and David Bitan, the Israeli Teen Delegation Leader and Division Head of Makif Tet High School, led the residents in a sing-along.

“We hope this exchange program planted seeds of tolerance and understanding between people from different backgrounds, ages and walks of life,” Bitan said. “We’re thrilled that the teens were able to create lifelong friendships through their visit to Milwaukee, and we hope they continue to nurture those relationships and do additional amazing things back in their communities.”

This fall, Ovation Chai Point welcomed a new resident— University of Wisconsin Milwaukee (UWM) graduate student Sara Issa. Sara is one of this year’s Story Experience Fellows, a new position (previously known as the Student Artist in Residence) in which upperclassmen from UWM and Marquette University spend their school year engaging with and living in a facility in the Milwaukee area while also attending their regular classes.

“I applied for this program because I would like to know more about the American culture as well as develop my own communicative skills,” Sara said. “Sometimes I feel shy about communicating with new people, but I try to have conversations with the residents and ask them about the different stages of their lives, the most memorable events, and the advice they would like to share with other people.”

Sara has spent the few moments of spare time she has as a PHD student with residents socializing and doing different workshops where she discusses the culture of her home country Jordan and teaches the art of origami, in which she is a master.

“I try to show the residents how to fold simple origami shapes,” Sara said. “Origami for me is really an important art since it helps me be a more patient and organized person.”

Sara’s time getting immersed at Chai Point has been a mutually beneficial experience in which she can share her story and talents with residents, and residents get to do the same.

As a Muslim woman, Sara has brought quite a unique and valuable presence to Chai Point.

“This is the first time we have a Muslim student living in our Jewish facility. That has been really enriching,” said Bonnie Jean Barczak, Chai Point Activities Director.

“Sara started with the goal of learning about Judaism, perhaps dispelling misinformation and stereotypes of the Muslim community, and to have her stereotypes and misinformation about Judaism corrected.”

This year, the Jewish Home and Care Center Foundation celebrated the 30th anniversary of the Golden Alliance, a donor recognition event established to help support the Greatest Needs Fund, which enhances resident care and programming.

Held on Aug. 30, 2022, Ovation Communities hosted 35 people outside on Monya’s Rooftop Garden patio, overlooking Lake Michigan.

Donors were treated to dinner, a tour of the new Community Based Residential Facility (CBRF) — Kavod Terrace — and a lecture from local artist, Tony Spolar, on his inspiration and work with Ovation Communities on the Kavod Terrace door panels of resident rooms and main entryway.

“We are grateful for the continued generosity of our donors and the dedication of our leadership team,” said Tanya Mazor-Posner, Vice President of Development. “Donor support is critical in helping us provide outstanding quality care to residents in this beautiful environment.

“Having the opportunity to gather safely, in person, after two years of hosting this event through Zoom, was wonderful,” Mazor-Posner continued. “Seeing Tony Spolar’s work first-hand is breathtaking.”

Tony Spolar, director and owner of Spolar Studio located in Glendale, was commissioned by Ovation Communities to create custom door panels for each of the 16 resident rooms, and main entryway at Kavod Terrace.

“We wanted to create door panels for each resident’s room that they would individually recognize as their own,” Spolar said. “We used an epoxy resin across eight different colors and cut them in half, spacing them out so no two of the same colors were next to each other.

“We put the resident’s needs above everything else making the door panels functional and beautiful.”

Since its inception, the Golden Alliance Fund has grown to more than $685,000 in assets being held by the Foundation, according to Mazor-Posner.

“Because of the generosity of our donors,” Mazor-Posner said, “we are able to hire local artists like Tony Spolar who enhance the beauty and functionality of our community, enabling us to fulfil our purpose and mission.”

Throughout his life, one thing that Maurice Surlow understood was the power of great customer service.

Living well into his late 90s, Maurice spent a brief time living at Ovation Jewish Home. According to his great niece,

Debbie Zucker, the care he received from the nurses and dietary aids left an impression on him.

“(Maurice) was born in Hungary, had a family of eight siblings, and came to Milwaukee in the early 1900s when he was eight years-old,” Zucker said. “As an entrepreneur, Uncle Maury worked very hard operating Roxy’s Dress Store, a woman’s clothing store, and several other businesses. He worked for everything he had.

“Through all of his hard work in life, and savvy investments, philanthropy and helping support the Milwaukee community became near and dear to Uncle Maury’s heart.”

Debbie’s father, Bob Zucker, suggested to Maurice that an awards program be started in his name to honor the hardworking and dedicated staff at Ovation Communities.

The Maurice Surlow Award for Employee Excellence recognizes Ovation Communities staff members who provide superior quality of care to residents and their families.

“Our society doesn’t understand how important and valuable caregiving is as a profession,” Zucker said. “It means a lot to our family to be able to honor caregivers, whether they are nurses, CNAs working their way up, or people in the dietary department. It means a lot to honor working people.

“Uncle Maury worked his way up,” Zucker continued. “He wasn’t born with a silver spoon in his mouth. He appreciated the hard work of people who go the extra mile, while connecting with other human beings in a human way. That kind of stuff wasn’t lost on him.”

Established in 2000 and awarded three times a year, this summer the Surlow and Zucker family awarded Sabrina Stewart, CNA; Belaynesh Bekele, CNA; Katie Waara, Jewish Home Admissions Manager; and Elizabeth Kayser, Activities Specialist, the Maurice Surlow Award for Employee Excellence for all of their care and commitment shown to residents.

Staff members who receive the prestigious award are nominated by their peers, residents and families. They are recognized at a ceremony where they are given a plaque, a celebratory lunch and a monetary gift.

“Maurice Surlow was a man who cared deeply about people and supporting his community,” said Michael Sattell, Ovation Communities President and CEO. “We are very grateful to have the opportunity to celebrate people, who go above and beyond their everyday responsibilities, in a public way with
their community, friends and family.”

Stan Holland is a loyal resident of Ovation Communities. However, his loyalty is not only rooted in his current experience as a resident of Chai Point, but as a former board member and the husband of current Jewish Home resident Ceilia “Cese” Holland.

Although Stan has done a significant amount of work for Ovation in the past, it is the work that is done for him and his wife today that keeps him loyal.

In the late ‘80s, Stan was encouraged by his good friend Burt Zucker to join the board of directors. With Zucker serving as President of the Jewish Home and Care Center Board, and Stan’s other good friend, Bob Hirsh, or “the king” as Stan referred to him, serving as Vice President, it was an offer he just could not refuse.

“It was almost like a get-together of good friends,” Stan said.

During his time on the board, Stan received significant guidance from fellow board member Phil Rubenstein who was known for being both kind and generous, while leading through his actions. Although Stan did not know Rubenstein too well initially, the two quickly became close, and Rubenstein suggested Stan become the Head of the Membership Committee for Chai Point.

Stan held the Head position for two years, where he and the members served as fundraisers and constant promoters of Ovation Chai Point.

“[We promoted] what a wonderful resource Chai Point was, what remarkable work it did, and to make people aware of the fact that these services didn’t come cheaply,” Stan said. “These services require extensive effort and support, not only financial support, but community support. That, we felt, was our mission — to promote the value and make people feel necessary.”

Thirty years ago, Stan knew the importance of Ovation Communities’ mission of inspiring older adults to lead richer and more meaningful lives through outstanding care and services.

Yet, he was not surprised by the quality of care because he has always trusted the skills of the people involved, such as Michael Sattell, who Stan knew as a young boy.

When Stan and Cese were confronted with her abrupt memory loss, they turned to the Jewish Home and never looked back.

“[The staff has] been remarkable to my wife and that attentiveness is so important,” Stan said. “I think frustration is the underlying issue with memory loss. For everyone involved. No matter how frustrated Cese gets, or I get, the staff has done a wonderful job of teaching us how important family is in this situation.”

While Cese is receiving the outstanding care she needs through the Jewish Home, and her nurse Sabrina, Stan found his own support by moving into the place he helped raise money and awareness for 30 years earlier.

“I needed that support, and I got it from Chai Point residents… lots of them,” Stan said. “Every day when I visit Cese, they all ask me, ‘How was Cese today?”

After 71 years of marriage — and counting — the two are able to see each other every day and reflect on the blessings in their lives, such as the multiple volunteer experiences the two have participated in.

While Stan has given much to Ovation Communities, he remains thankful for what has been given to him, such as the great care Cese receives and the people that showed him how to be a kind and generous leader.

“We are thankful to this community for the opportunity,” Stan said. “Thanks to the Jewish Home for everything. Believe me when I say, you have our gratitude.”